Mobile Pass

Mobile Pass

The Sodexo Mobile Pass lets you enjoy your gift certificates right at your fingertips, with access to our top preferred and exclusive merchants

 

To know where to enjoy your Mobile Pass, visit http://merchants.sodexo.ph/
 

The Sodexo Mobile Pass is accepted in any of our top preferred merchants nationwide!

We are growing our network everyday! To get the full list of Sodexo Mobile Pass merchants as well as their locations, visit: merchants.sodexo.ph

 

You can enhance your experience even further with the free Mobile Pass App available for download on all Android and iOS devices. 
 
 
Google Android Playstore: Download here.            
Apple iOS Appstore: Download here.
 
 
The app allows you to:
 
COMBINE multiple mobile passes
TRANSFER mobile passes to other accounts
IMPORT mobile passes from other accounts
ACTIVATE mobile pass activation codes

 

Frequently Asked Questions (FAQs)

  1. What is a Mobile Pass?
      The Mobile Pass is a form of mobile/digital gift certificate. It is represented by a series of numeric codes that can be redeemed in any of our top preferred and exclusive merchants nationwide. It can be received via email or sms.
  2. What is an Activation code?
      ​It is a combination of ten (10) alphanumeric characters that is equivalent to a designated Mobile Pass Value once activated
  3. How do I activate my Activation Code??
      ​​You may activate your Activation Code in 3 ways:
      • Via SMS: Type ACTIVATE (Space) 10-Digit Activation Code and send to +639221000281
      • Via Website:
      1. Go to www.mobilepass.sodexo.ph and choose Consumer
      2. Click ACTIVATE button and enter your Activation Code
      3. Choose whether you want to receive your Mobile Pass through SMS or Email
      • Via Mobile app:
      1. From the Homepage, choose “Activate code”
      2. Select from the list of codes ready for activation
      3. Or choose “Add Activation Code” to manually add your activation code then click “verify” to proceed
  4. My Mobile Pass?
      The Sodexo Mobile Pass may be used in several establishments such as: SM Department Stores, Bench, Rustan’s Supermarket, Marketplace by Rustan's, Shopwise Supermarkets, Wellcome Supermarkets and the online grocery store, Gerald.ph. For a complete list of merchants where you can enjoy your Sodexo Mobile Pass, visit http://merchants.sodexo.ph/. 
  5. Is it accepted in all branches?

    Yes! The Sodexo Mobile Pass is accepted in all SM Department Stores, Bench Group Stores, Rustan’s Supermarket, Marketplace by Rustan's, Shopwise Supermarkets and Wellcome Supermarkets branches nationwide..

  6. How will I know if the branch is accepting Mobile Pass?

    Always look for the Sodexo Mobile Pass acceptance signage in all our accredited merchants. Or you may call us at (02) 689-4789.

  7. Will change be given when I use Mobile Pass?

    ​​Change will not be given for transactions less than the value of the Pass. However, the Mobile Pass may be accepted in combination with other payment instruments (cash, credit card, discount card, gift certificates, etc.)

  8. What if I accidentally deleted or lost my Mobile Pass (lost/stolen phone)?

    You may call our customer service team for assistance. Contact us at (02) 689-4789

  9. If a problem occurs upon using Mobile Pass, who should I call? 
      All store managers are trained to handle customers who use the Mobile Pass, but we will be happy to assist you as well. You may call us at (02) 689-4789 from 7AM- 9PM, Mondays to Fridays and 12nn to 6pm during weekends.
  10. Before using my Mobile Pass, should I go to the Customer Service of the establishment first? 
      Mobile Pass is good as cash, you can go directly to the cashier and pay for your purchase using your Mobile Pass. But you can always ask the officer-in-charge of the store for assistance.
  11. Does the value of Mobile Pass depreciate when used?
      NO! If you have P100 worth of Mobile Pass, you will also get P100 worth of goods.
  12. Is it convertible to cash?
      The Mobile Pass is not convertible to cash. But, it is good as cash that can be used in our top preferred and exclusive merchants in the country. For a complete list of where to enjoy your Sodexo Mobile Pass, visit http://merchants.sodexo.ph/.

 

 

Store Locator
Want to know more?

Know where to use your Sodexo Mobile Pass. Click the Store Locator button

Got Activation Code? Click here.
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