Premium Pass

Premium Pass

The Premium Pass gives you access to a wide range of options, and the freedom to choose your rewards based on your preferences and expectations.

Premium Pass has a wide network of merchants with more than 9,000 outlets to choose from. It includes most of the top brands from different retailers and service providers.

 

 

1.   What is a Premium Pass?

The Premium Pass is a gift certificate that can be used in over 9,000 quality establishments nationwide. It is the only universal gift certificate in the country.

2.   Where can I use my Premium Pass?

The Premium Pass may be used in several establishments such as: SM (grocery, department store, Ice Skating Rink, SM Cinema, Ace Hardware, Watsons, etc.) Robinsons (grocery, dept. store, Toys R Us, Handyman, etc.) Jollibee, Chowking, Cabalen, Gerry’s Grill, Shakey’s, Waltermart, 7-Eleven, Enchanted Kingdom, and many more!

3.   Is it accepted in all branches?

90% are company-owned, while the remaining 10% are franchised branches.

4.   How will I know if the branch is accepting Premium Pass?

Always look for the Sodexo Premium Pass acceptance signage in all our accredited merchants. To confirm, you may call us at (02) 689-4780 or simply text 0919-687-2222.

5.   Will change be given if I use Premium Pass?

Change will not be given for transactions which are less than the face value of the Pass. However, the Premium Pass may be accepted in combination with other payment instruments (cash, credit card, discount card, gift certificates, etc.)

6.   What if I lose my Premium Pass?

The Premium Pass is as good as cash. When lost, others can use it, so do take care of your Pass. Lost Passes shall not be replaced.

7.   If a problem occurs upon using the Premium Pass, who should I call?

All store managers are trained to handle customers who use the Premium Pass. For other inquiries, you can call the Sodexo Hotline at the back of your passes, 689-4700 from 9AM- 6PM, Mondays to Fridays or text us at 0919-687-2222.

8.   If the Premium Pass is damaged, can I still use it?

Folded and crumpled Passes will still be accepted as long as the security features are not damaged. However, it may cause a delay in the transaction. To avoid inconveniences, please do take care of your Passes.

9.   Before using the Premium Pass, should I go to the Customer Service counter first?

It is as good as cash. You can go directly to the cashier and pay for your purchase using the Premium Pass.

10. Does the value of Premium Pass depreciate when used?

 NO! If you have P100 worth of Premium Pass, you will also get P100 worth of goods.

11. Is it convertible to cash?

The Premium Pass is not convertible to cash. It is as good as cash and can be used in over 9,000 stores nationwide.

Store Locator
Where can i use it?

Know where to use your Sodexo Gift Certificate click the Store locator button